Order Timing: Orders received Monday - Friday by 2:00 PM EST will ship the same day. Orders received after 2:00 PM, on weekends, or on holidays will ship the next business day.

Handling: All orders are processed and packed with care to ensure safe delivery. Any special handling instructions or requirements should be communicated at the time of purchase by contacting Customer Service at info@trailchasers.com..

Delivery Time: Standard ground domestic USA shipping typically takes 3-5 business days after the order is shipped.

Tracking: Tracking numbers are confirmed and sent with each purchase order.

International Shipping: Except for Canada, we currently, do not offer shipping outside the United States. For Canadian orders, please go to our Amazon listing. To Canada, on Amazon, we offer FREE shipping. Delivery times will vary based on Canadian destination.

Returns and Exchanges: Please refer to our return policy for details on returns and exchanges.

Customer Service: For any questions or concerns regarding your order, please contact our Customer service team at info@trailchasers.com.

Ships Free To USA:

Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Free shipping within the lower 48 US states.

Shipping to Hawaii, Alaska may have additional shipping charges applied

Some exceptions may apply for remote locations