At Elusive Hunter We Strive for the Highest Standards
Trail Chasers Quality Control (QC)
Elusive Hunter’s Quality Control (QC) process seeks to ensure that product quality is maintained or improved to the highest standards. The Company has created an environment in which both management and employees strive for perfection. A significant aspect of quality control is our well-defined controls and measurement systems. These controls help standardize both production and reactions to quality issues.
Trail Chasers Truest Colors
All Trail Chasers product listing pictures were taken at ARMANKO PHOTOGRAPHY STUDIO one of the most advanced and well-equipped commercial photography studios in the Atlanta area. Armanko is focused on business branding including product photography, commercial photography, motion graphics and commercial-advertising videography. Their goal is to provide high quality imagery to tell your product's story and promote your business.
Trail Chasers Fulfillment Insights Dashboard
Order Timing: Orders received Monday - Friday by 3:00 PM EST will ship the same day. Orders received after 3:00 PM, on weekends, or on holidays will ship the next business day.
The metrics shown below apply to all orders from an external independent auditor. Time window: 30 days | Promised delivery date: 9/9/2024 - 10/9/2024
Handling: All Trail Chasers orders are processed and packed with care to ensure safe delivery. Any special handling instructions or requirements should be communicated at the time of purchase by contacting Customer Service at info@trailchasers.com.
As of 9/9/24* Trail Chasers outbound shipping packages were handed off to carriers on average 1.1 days before our promised handling time. Handling time (promise): 1.6 days, Handling time (actual): 0.5 days
Tracking: Shipper Tracking Numbers are confirmed and sent with each Trail Chasers purchase order.
As of 9/9/24* Trail Chasers carriers delivered packages on average 1.1 days before our promised transit time. Transit time (promise): 5.4 days, Transit time (actual): 4.3 days
Delivery Time: Standard ground domestic shipping to USA & Canada typically takes 3-5 business days after the order is shipped.
As of 9/9/24* Trail Chasers buyers received packages on average 2.3 days before the promised delivery date. Promised delivery time: 7.1 days, Actual delivery time: 4.8 days.
Business Hour Delivery Rate: As of 9/9/24* Trail Chasers B2B customers received 89% of Trail Chasers shipments within business hours, while the target is 95%.
Promise extensions: A delivery promise is a commitment made by a brand to deliver customer orders within a specified time frame. It is an assurance provided to the customer that immediately improves the customer experience. The delivery promise is typically based on various factors such as the availability of the item, processing time, shipping method, and estimated transit time.
As of 9/9/24* Trail Chasers delivery promises were extended by 0.0 days on average to reduce late deliveries to buyers. Promise extensions: 0.0 days, On-time delivery without promise extensions: 95.6%, On-time delivery with promise extensions: 95.6%.